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How do I make a return?Updated a month ago

Having second thoughts? No hard feelings!
You can return or exchange your product(s) here.

Before we get the ball rolling, please make sure of the following for your return to be approved:

  • The return/exchange is initiated within 30 days of your order date
  • The product is unused and undamaged
  • All labels/tags are still attached to the product

If any of the above isn’t met, we’ll have to send the product back to you, and no refund or exchange will be issued.

Please create one return/exchange per order number. Since each return is linked to your specific order, this helps our system and warehouse crew handle it fast and smooth.

Just fill out the form with all the requested info. Then print the return label (or scan the QR-code at your closest drop-off point) stick it on your box, and drop it off at the closest drop-off point for your selected carrier.

Once we receive your return, we’ll check it against the criteria above. If everything’s in order, we’ll issue your refund or send out your new product. This usually takes 2–7 business days, depending on your bank or delivery location.

Return & Exchange rates

Exchanges: Free
Sweden: 69 SEK
Norway: 69 NOK
Denmark: 49 DDK
Europe: 6.9 EUR
Switzerland: 5.9 CHF

PS: Got your order in two parcels? Submit two returns/exchanges—use the same order number for both.

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